CrazyEgg has been around a fair while, and like a lot of things, I looked at it and thought ‘wow, that would be cool to try… If only I could be bothered signing up for another Web 2.0 account’.

Well, I’m pleased to announce that yesterday I gave it a shot.

What is Crazyegg?

Crazyegg visually displays where your visitors click on your website, which helps you see the success of various buttons, menus and links (and find out what people think IS a link). You can look at four very nice graphics showing various views on the information, including the EXACT point where people click… And seriously it’s so amazing, you become obsessed with your website.

What’s I’ve learned in a day

People think PlanHQ is Powered by Silverstripe

While our website IS made using the Silverstripe CMS, PlanHQ itself is definitely built using Ruby on Rails. We suspected that some people wondered how we built an entire planning application on Silverstripe, and using Crazyegg, I saw that the link to Silverstripe was one of the most commonly clicked links… Which really supports our suspicion.

I have now updated the text.

People Think the images in our tour are links

That was a surprising but very interesting discovery. We’re still unsure of what to do :)

Why Crazyegg is so Awesome

Crazyegg pretty much makes every user of your website or application a tester. Every single user now provides you with valuable information about what they find confusing, easy and interesting… Without them having to do ANYTHING but use your site.
We’re hoping to embed Crazyegg in PlanHQ to see where people run into problems and what is most interesting to them. The information it provides is literally like sitting down with every single customer and finding out what they think.

That’s truly amazing.

And the smallest account is free.

What a bargain.

But I recommend (having experience with selling web products) signing up for a paid account. This tool is truly worth every penny you spend.