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How to encourage distrust
Following on from my rant about the Wellington parking wardens, I received a parking ticket for parking in a Coupon Zone in Mt Victoria (where I live). Funnily enough, I had a prominently displayed RESIDENT’S parking permit (Which is in the same place as it is on all other cars and entitles me to park anywhere), which some idiot had simply overlooked.
No worries, I rang to explain, the lady at the other end of the phone laughed and said ‘oh that’s a bit stupid isn’t it?’ to which I agreed and said ‘cool ok, so you’ll just wipe that?’
Um, no, it’s not that simple.
Despite it being their fault, I am required to write in and explain the situation again (even though she could tell on the phone it was a mistake).
What a simple way to ENSURE that your ‘customers’ hate you. Who RUNS these companies?
July 23rd, 2008 at 3:23 pm
I don’t know who runs them, but I know who owns them…
July 23rd, 2008 at 8:12 pm
“Who RUNS these companies?”
Its the council, so you get to vote on who runs them :)
July 24th, 2008 at 10:12 am
Ha ha yep. Although sometimes I think that the options are not that varied…
And also they outsource the actual management to some other company I think.
July 28th, 2008 at 7:01 pm
Haha, the EXACT same thing happened to me. I hope my subsequent letter didn’t break their sarcasm detector…
July 29th, 2008 at 1:21 pm
Yup, mine was short and to the point. I haven’t heard back. What losers.