I'm a little behind the times with this one, but just enjoyed a morning of 'non-thinking' tasks while listening to this excellent talk on providing an experience that customers love, by Kathy Sierra of Creating Passionate Users fame – A must-listen for all small businesses, so pop on those headphones :)

 

2 Responses to “Podcast: Creating Passionate Users”

1. Ben Says:
   June 23rd, 2006 at 2:45 am

   Great mind fodder for a Friday morning in China. Connecting your marketing efforts to your consumers experience and desires is the way. well worth the listen

2. Nat Says:
   June 26th, 2006 at 4:24 pm

   Actually, head to http://server1.sxsw.com/2006/coverage/ to look and listen to a complete list of discussions and lectures from SXSW

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